A phone interview allows an individual the
opportunity to showcase his/her skills and talents to an employer before
a face-to-face interview.
In one sense a phone interview is basically an initial
screening done by an organization’s employment recruiter or a hiring
manager as to rule out applicants who don’t meet specific job
requirements. Actually, there are two parts to a phone interview
process. The first call is usually done before an actual scheduled phone
interview and the face-to-face interview to determine if the
prospective candidate meets the requirements for the job the company is
seeking to fill. If the recruiter determines that the
prospect meets the criteria she can then proceed to the second phase to
schedule a date for an actual phone interview with the candidate. She
will give the selected candidate dates and times she is available for
the interview, and the individual should select the time that is most
convenient for them. Keep in mind that your phone interview is just as
important as your face-to-face interview. Therefore, it’s imperative
that you make a good first impression during your phone interview so
that you can be offered a face-to-face interview. A phone interview
allows an individual the opportunity to showcase their skills and
talents to a company before a face-to-face interview. Here are tips that
could help make your phone interview a success.
1. First
and foremost, you should learn as much as you can about the company and
the position you are interested in before your interview and as soon as
you know the company is interested in you. You can obtain
this information by visiting the company’s website online or you can
call the company directly. The interviewer will be quite impressed with
your knowledge of the company and your familiarity of the job duties and
responsibilities.
2. On the day of
your second-scheduled phone interview, make sure that you have a copy of
a current resume, a notepad, operable writing tool, calendar, good
references, and a working phone. It’s fine to use your
cell phone, just make sure that you charge it up before your interview.
And by all means, be on time! In fact, it’s best that you are near the
phone that your call will come through before time. For example, if your
interview is scheduled for 11:00 am, you should be prepared to receive
your call at 10:45 am. This is to ensure that you are
available at 11:00 with all necessary documents and tools. Caution:
avoid using the phone speaker as to avoid annoying background noises and
bad reception.
3. Prepare
questions that you would like to ask the interviewer about the company,
the position, benefits etc. at the appropriate time during the
interview. You should also make a list of your strengths and weaknesses and be prepared to communicate them to the interviewer when asked.
4. Choose an area that is free from noise and distractions. Don’t choose an area where you could possibly be interrupted!
5. Do not chew gum or eat during your interview. This
is very unprofessional and rude. Water is okay or other non-alcoholic
beverage…you may need it, should your mouth become dry from talking.
6. Listen
carefully as the caller speaks and answer all questions truthfully and
professionally. Keep in mind that you may be asked the same questions as
that in a face-to-face interview. Nonetheless, your ultimate goal
should be to win a face-to-face interview and eventually get the job.
7. Feel free to refer to your resume when asked questions about your background, skills, work history, etc.
8. Keep your answers brief and on point -yet expressing your sincere interest in the position.
9. Never interrupt
the interviewer. At some point the interviewer, will ask you if you
have any questions and this is where you would respond by asking the
questions that you have prepared.
10. Remember to take
notes during your interview…you will more than likely have to refer back
to them, especially if are offered a face-to-face interview.
11. Wrapping it up: At
the completion of your interview, the interviewer will explain the next
steps, such as scheduling a face-to-face interview, furnish references,
required testing (some test can be done online), etc. Be sure to follow
through. And in some cases the interviewer may express that she will get back to you. This may come in the form of a letter, email, or a phone call.
12. When you are sure
that the interview is done, be sure to thank the interviewer for the
opportunity before you hang up. You may also want to follow with a thank
you letter.
Much success!